
Meet your concierge expert
The world's most knowledgeable points and miles specialists are standing by to save you time

Award Travel Concierge
Dhruv A.
Expertise
Honeymoons, budget, luxury,
last minute, Europe

Award Travel Concierge
James L.
Expertise
Around the world, honeymoons,
luxury, Asia, Europe

Award Travel Concierge
Alex C.
Expertise
Luxury, Asia, North America, Europe

Award Travel Concierge
Erik B.
Expertise
Families with kids, group trips, honeymoons,
budget, Asia, North America, Europe,
Australia & New Zealand

Award Travel Concierge
Roger L.
Expertise
Budget, luxury,
last minute, Asia, Europe

Award Travel Concierge
David G.
Expertise
Families with Kids, honeymoons, luxury

Award Travel Concierge
Anitria F.
Expertise
Group trips, budget travel, luxury travel, last-minute travel, North America, South America, Europe

Award Travel Concierge
Andrew H.
Expertise
Around the world, honeymoons, budget,
luxury, Asia, North America, Europe,
South America

Award Travel Concierge
Blake M.
Expertise
Group trips, Honeymoons, Europe,
North America
Concierge FAQs
Navigating award travel can feel like solving a puzzle with 20 pieces—and the stakes are high if you get it wrong. From finding availability to managing transfers, calculations, and timing, even a small misstep can cost you valuable points or leave you without a booking.
Our concierge service simplifies this process, leveraging years of experience to guide you through each step. Whether you’re new to points and miles or just want to save time and avoid frustration, we ensure your hard-earned rewards are used efficiently and effectively.
If we can meet some but not all of your criteria, or if we need additional details, we'll contact you to discuss options before proceeding.
If we can't find an itinerary that matches your preferences, you won't pay a dime.
Booking support is included at no additional cost! Once you’ve selected an itinerary, your concierge will guide you through every step—managing credit card point transfers, calculations, account creation, transfer times, and more—all the way through completing the booking. There can be plenty of hoops to jump through, but we'll have your back the whole way.
Prefer to book the flights on your own? That’s absolutely fine with us!
The answer is: It depends. Some airlines release reward flight inventory up to a year in advance of departure, while other airlines wait until a few days before departure.
We advise our clients to start booking 11-12 months out, but can often accommodate a variety of timelines!
Our team leverages years of experience and in-depth knowledge of award travel to find the best available options. We don't have access to exclusive deals or get kickbacks from airlines or credit card issuers. We simply know where to look and how to apply tips, tricks, and strategies to maximize the value of your miles and points.
Nope! We handle everything from large groups traveling in economy class, to individuals seeking first-class experiences. Just let us know which class(es) you're interested in, and we'll find the best available options.
If your plans change before we start researching, please let us know promptly, and we can cancel your request at no charge.
After you pay the research fee, your concierge will get to work finding your flights, which is time intensive. For this reason, the research fee cannot be refunded once paid. We recommend double-checking your travel dates and preferences before submitting a request to ensure the best possible service.
RELAX
Sit back and enjoy
Simplify your travel planning with full service from our experts. Whether you're set on earning points, or redeeming them for your dream vacation, we can help!










